Data Deletion Instructions

Last updated: December 1, 2025

Your Right to Data Deletion

You have the right to request deletion of your personal data at any time. This page explains how to exercise this right.

1. What Data Can Be Deleted?

You can request deletion of the following types of personal data:

Account information (name, email, phone number, address)
Profile pictures and uploaded documents
Class enrollment records
Payment information (we will delete stored payment details)
Gallery images and videos you uploaded
Messages and correspondence
Application submissions (teacher applications, inquiries)

Note: Some data may be retained for legal or administrative purposes as required by law (e.g., financial records for tax purposes).

2. How to Request Data Deletion

Request Data Deletion

Fill out the form below to request deletion of your personal data. We will process your request within 3-5 business days.

Alternative: Email Request

You can also send us an email directly

Send an email to:

muzic_kool@yahoo.com

Include your full name, email address, and confirmation that you want to delete your data.

Alternative: Phone Request

Call us to request data deletion

Landline: (082) 282-8246

Mobile: 0920-9281695 or 0942-9067543

Please have your account information ready when calling. We may need to verify your identity before processing the request.

3. What Happens After You Request Deletion?

Verification (1-2 business days)

We will verify your identity and confirm your deletion request. This helps protect your account from unauthorized access.

Processing (3-5 business days)

Once verified, we will begin deleting your data from our systems. This includes your account, enrollments, uploaded content, and other personal information.

Confirmation

You will receive an email confirmation once your data has been deleted. Some data may be retained in backups for up to 30 days before permanent deletion.

4. Important Considerations

Before You Delete

Irreversible Action: Account deletion is permanent and cannot be undone. You will lose access to:

All your class enrollments and progress
Your learning history and achievements
Uploaded photos and videos
Messages and communications

Active Enrollments: If you have active class enrollments, you may need to complete or cancel them before deletion can proceed.

Data That May Be Retained

For legal and administrative purposes, we may retain certain information:

Financial Records: Payment transactions and receipts (required for tax and accounting purposes)
Legal Obligations: Information required by law or court orders
Anonymized Data: Aggregated, anonymized data that cannot identify you
Backup Systems: Data in backup systems (deleted within 30 days)

5. Partial Data Deletion

If you don't want to delete your entire account, you can request deletion of specific data:

Delete specific gallery images or videos
Remove your profile picture
Delete specific messages or communications
Remove your phone number or address
Cancel specific class enrollments

6. Questions or Concerns?

If you have questions about data deletion or need assistance with your request, please contact us:

Email: muzic_kool@yahoo.com

Phone: (082) 282-8246 | 0920-9281695 | 0942-9067543

Address: Davao City, Philippines

7. Related Policies

For more information about how we handle your data, please review:

This Data Deletion Instructions page is governed by the laws of the Republic of the Philippines. We are committed to protecting your privacy and will process deletion requests in accordance with applicable data protection laws.